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Example: Search Changes Related to an Approved Workflow Change

Use Case

An administrator needs to change a workflow and search condition.

  1. Administrator creates a new Change Request to change the workflow and search.

  2. Administrator only attaches the workflow to the Change Request, forgetting to attach the search condition.

    opp_clearance_case4-1.

  3. IT Approvers approve the change.

  4. Administrator updates the workflow and search filter.

Expected Result

  1. The Search change is attached to the related workflow's approved Change Request.

    opp_clearance_case4-2

  2. The change is compliant.