Example: Deployment or Library Script Changes related to an Approved Script Change

Use Case

A developer plans to make changes to a Suitelet, including the Suitelet library file and depoyment.

1. Developer creates a Change Request and attaches the Suitelet:

   

2. IT Approvers approve the change.

3. Developer makes necessary changes to the script.

Expected Result

1. The change logs for the Suitelet, the Suitelet library script and deployment are attached to the related script approved Change Request.

   

2. The logs are compliant.

   

Example: Walkthrough Sample Changes

New Object Compliant Change with a Change Request

1. Open Strongpoint > Change Management Tools > Change Request > New

2. Enter a Name and Change Overview.

3. Click Lookup Customization. Enter a sample Name and set Type to Entity Field.

4. Click Add Selected Customization to add the field as a proposed customization.

5. Click In Progress in the status bar.

6. Click Save. The Change Level Required, Current Stage and Change Policy are displayed.

7. For this example, if you are not an Approver:

   1. Click Edit.
   2. Select yourself as an Additional Approver.
   3. Set Approval Status to Approved.
   4. Select yourself as Approved By.
   5. Click Save. The status bar indicates Approved (Override).

If you are an Approver:

1. Click Pending Approval in the status bar.
2. Approve and Reject buttons appear for approvers. Click Approve.
3. The status bar indicates Approved.

Create the Entity Field

1. Open Strongpoint > Customizations > Customization > New
2. Add the Name of your proposed entity field customization.
3. Select Entity Field for Type.
4. Click Save.
5. Open the Change Log tab to view the change.
6. Check Customer on the Applies To tab.
7. Open Strongpoint > Change Management Tools > Change Request
8. Select your Change Request from the list.
9. Click Respider Now.

Create a Compliant Change with a Change Request

1. Change the __Entity Field__ (for example, apply it to Vendor) and click Save.
2. Open the Customization Record.
3. Click ReSpider Now.
4. Open the Change Log tab to see the changes.
5. Open the Change Request and click Complete in the status bar.

Create a Non-Compliant Change

This change will be flagged as non-compliant and appear on the report as Non-Compliant.

1. Change the Entity Field (for example, apply it to Project) and click Save.
2. Open the Customization Record.
3. Click ReSpider Now.
4. Open the Change Log tab to see the changes.
5. Refresh the Changes Without Bundle Search to see that it is marked as Non-Compliant Yes and the Reason is Change Request.
6. View the Change Log.

Open the Non-Compliant Changes Report

1. Open Strongpoint > Change Management Reports > Open Non-Compliant Changes
2. Set the Date Created to Today
3. Resolve and close non-compliant change.