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Why does my LPM rule for Product Info not work when the MSI is on a NAS share?

Problem:

You've applied an LPM elevate rule to an MSI file. This file is on a NAS share, and end-users are still facing issues inheriting the rule properly, resulting in persistent UAC prompts.

Cause:

If the Domain Computers account does not have read access to MSI files on NAS shares, then CSE cannot read the MSI database to check Product info values. As a result, any rules that use Product info will not work.

Workaround:

Add Domain Computers group to NAS share and grant Read access in NTFS permissions.

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The screen shot below displays TrueNAS ACL permissions.

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In Windows Explorer, if you check the NTFS permissions of the folder, it should appear as shown in the screen shot below:

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