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I just upgraded my management station to 785. My LOCAL AppSets are now missing. What happened?

While Upgrading from a build prior to 785 all AppSets stored in Local Storage for Netwrix Endpoint Policy Manager (formerly PolicyPak) Extension could be deleted.

This will happen if:

  1. You are Upgrading to Admin-Console 785 or later from any previous build

AND

  1. You are storing DLL extensions locally at following location

    c:\Program Files (x86)\PolicyPak\Extensions folder (on 64-bit machines)
c:\Program Files\PolicyPak\Extensions (on 32-bit machines)

If both conditions are true the DLL extensions stored at the location mentioned above may get deleted and you will see the error below.

409_1_image002

To Workaround:

Step 1 – Back up the contents of the above-mentioned location before Upgrading to 785 and place back after the upgrade

Step 2 – Simply re-place missing AppSets back in to the storage location; or better yet, use the CENTRAL STORE or SHARED STORE method.

Step 3 – How can I use the Endpoint Policy ManagerCentral store (if I was already using the Endpoint Policy Manager Local store?).

This issue is fixed for any upgrade FROM 785 onwards, but it's not possible to fix "retroactively" as you upgrade to 785.