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Error Details

On error, most requests contain an error description in the response body (except some requests with empty body, e.g., 404, 405). Response Status Codes

The error details include:

BlockDescription
CategoryDefines the type of error (XML formatting-related error, invalid input-related error, etc.)
DescriptionProvides details about this error.
Location(optional) Provides a link to a corrupted text in request. XML is considered a default format for Netwrix Auditor Integration API. Error location is defined in XML format.

The error details have the format similar to the following:

FormatExample
XML<?xml version="1.0" encoding="UTF-8" ?> `````` <ErrorList xmlns="http://schemas.netwrix.com/api/v1/"> `````` <Error> `````` <Category>Category</Category> `````` <Description>Error Description</Description> `````` <Location>Error Location</Location> `````` </Error> `````` </ErrorList>
JSON{ `````` "ErrorList": [ `````` { `````` "Category": "Category", `````` "Description": "Error Description", `````` "Location": "Error Location" `````` } `````` ] `````` }

Review examples below to see how error details correspond to invalid requests.

RequestError details returned
Invalid request: XML: curl -H "Content-Type: application/xml; Charset=UTF-8" https://WKSWin12R2:9699/ netwrix/api/v1/activity_records/search -u Enterprise\ NetwrixUser:NetwrixIsCool --data-binary @C:\APIdocs\Search.xml <?xml version="1.0" encoding="utf-8"?> `````` <ActivityRecordSearch xmlns="http://schemas. netwrix.com/api/v1/activity_records/"> `````` <FilterList> `````` <Who>Administrator</Who> `````` <DataSource>Active Directory `````` <Action>Modified</Action> `````` </FilterList> `````` </ActivityRecordSearch> - JSON: curl -H "Content-Type: application/json; Charset=UTF-8" https://WKSWin12R2:9699/ netwrix/api/v1/activity_records/search?format=json -u Enterprise\NetwrixUser: NetwrixIsCool --data-binary @C:\APIdocs\Search.json { `````` "FilterList": { `````` "Who": "Administrator", `````` "DataSource": "Active Directory `````` "Action": "Added" `````` } `````` }400 Bad Request - XML: <?xml version="1.0" encoding="UTF-8" ?> `````` <ErrorList xmlns="http://schemas.netwrix.com/api/v1/"> `````` <Error> `````` <Category>XMLError</Category> `````` <Description>0xC00CE56D End tag 'FilterList' does not match the start tag 'DataSource' `````` </Description> `````` </Error> `````` </ErrorList> - JSON: If JSON is corrupted, server returns 500 Internal Server Error with empty body.
Invalid request: - XML: curl https://WKSWin12R2:9699/ netwrix/api/v1/activity_records/ enum?count=FIVE -u Enterprise\ NetwrixUser:NetwrixIsCool - JSON: curl https://WKSWin12R2:9699/ netwrix/api/v1/activity_records/ enum?format=json&count=FIVE -u Enterprise\NetwrixUser: NetwrixIsCool400 Bad Request - XML: <?xml version="1.0" encoding="UTF-8" ?> `````` <ErrorList xmlns="http://schemas.netwrix.com/api/v1/"> `````` <Error> `````` <Category>InputError</Category> `````` <Description>Invalid count parameter specified. Error details: 0x80040204 Cannot convert the attribute data type `````` </Description> `````` </Error> `````` </ErrorList> - JSON: { `````` "ErrorList": [ `````` { `````` "Category": "InputError", `````` "Description": "Invalid count parameter specified. Error details: 0x80040204 Cannot convert the attribute data type" `````` } `````` ] `````` }
Valid request, but the Audit Database is unreachable: - XML: curl https://WKSWin12R2:9699/ netwrix/api/v1/activity_records/enum -u Enterprise\ NetwrixUser:NetwrixIsCool - JSON: curl https://WKSWin12R2:9699/ netwrix/api/v1/activity_records/enum?format=json -u Enterprise\NetwrixUser: NetwrixIsCool500 Internal Server Error - XML: <?xml version="1.0" encoding="UTF-8" ?> `````` <ErrorList xmlns="http://schemas.netwrix.com/api/v1/"> `````` <Error> `````` <Category>ServerError</Category> `````` <Description>0x80040C0A SQL Server cannot be contacted, connection is lost (0x80040C0A SQL Server cannot be contacted, connection is lost (0x80004005 [DBNETLIB][ConnectionOpen (Connect()). ]SQL Server does not exist or access denied.)) [0x00007FFDCC06BBC8,0x00007FFDB99EF4BA; 0x00007FFDB99BEEEF,0x00007FFDB99EF4DC] `````` </Description> `````` </Error> `````` </ErrorList> - JSON: { `````` "ErrorList": [ `````` { `````` "Category": "ServerError", `````` "Description": "0x80040C0A SQL Server cannot be contacted, connection is lost (0x80040C0A SQL Server cannot be contacted, connection is lost (0x80004005 [DBNETLIB][ConnectionOpen (Connect()). ]SQL Server does not exist or access denied.)) [0x00007FFDCC06BBC8,0x00007FFDB99EF4BA; 0x00007FFDB99BEEEF,0x00007FFDB99EF4DC]" `````` } `````` ] `````` }

Response Status Codes

CodeStatusWrite Activity RecordsRetrieve, search Activity Records
200 OKSuccessSuccess. The body is empty. Activity Records were written to the Audit Database and the Long-Term Archive.Success. The body contains Activity Records. Activity Records were retrieved from the Audit Database.
400 Bad RequestErrorError validating Activity Records. Make sure the Activity Records are compatible with the Schema.Error validating request parameters or post data. Make sure the post data files (Continuation mark, Search parameters) are compatible with their schemas and the ?count= parameter is valid.
401 UnauthorizedErrorThe request is unauthorized and the body is empty. See for API Endpoints more information.
404 Not FoundErrorError addressing the endpoint. The body is empty. The requested endpoint does not exist (e.g., /netwrix/api/v1/mynewendpoint/).
405 Method Not AllowedErrorError addressing the endpoint. The body is empty. Wrong HTTP request was sent (any except POST).Error addressing the endpoint. The body is empty. Wrong HTTP request was sent (any except GET or POST).
413 Request Entity Too LargeErrorError transferring files. The body is empty. The posted file exceeds supported size.
500 Internal Server ErrorErrorError writing Activity Records to the Audit Database or the Long-Term Archive: - One or more Activity Records were not processed. - Netwrix Auditor license has expired. - Internal error occurred.Error retrieving Activity Records from the Audit Database: - Netwrix Auditorlicense has expired. - The Netwrix Auditor Archive Service is unreachable. Try restarting the service on the computer that hosts Netwrix Auditor Server. - Internal error occurred.
503 Service UnavailableErrorThe Netwrix Auditor Archive Service is busy or unreachable. Try restarting the service on the computer that hosts Netwrix Auditor Server.

Most failed requests contain error in the response body (except those with empty body, e.g., 404, 405). Error Details